publication venue for
- Changes in Latitudes, Changes in Attitudes: How a Cruise May Benefit Passengers' Health and Relationships. 11:185-191. 2016
- It Was the Best of Times, It Was the Worst of Times: The Effects of Critical Incidents on Cruise Passengers' Experiences. 11:123-135. 2016
- Messages in the Bottle: Customers' Reactions to Expertise, Blame, and Compensation After a Severe Cruising Crisis. 11:192-200. 2016
- Segmenting Chinese Tourists with Perceived Constraints. 11:109-122. 2016
- Segmenting Luxury Cruise Tourists Based on Their Motivations. 10:149-157. 2015