Successes and struggles with building web teams: a usability committee case study Academic Article

abstract

• PurposeThe purpose of this case study is to raise issues and challenges with the formation and structure of web teams within libraries.Design/methodology/approachThe authors review the literature and reflect on their experience with web teams.FindingsThe literature is scarce when it comes to discussions on building web and usability teams. However, using team formation theory can strengthen any sort of web team regardless of the exact nature of its formation and structure.Practical implicationsThis paper reviews and reflects on a list of team formation aspects that could be beneficial while building a web team.Originality/valueThis case study fills a gap in the literature about how web and usability teams are formed and how team structure affects the success of the group.

published proceedings

• New Library World

author list (cited authors)

• Dethloff, N., & German, E. M

citation count

• 4

complete list of authors

• Dethloff, Nora||German, Elizabeth M

publication date

• May 2013

published in

• New Library World: charting new developments  Journal

keywords

• Libraries
• Usability
• User Experience
• Web Teams

Digital Object Identifier (DOI)

• 10.1108/03074801311326867

URI

• https://hdl.handle.net/1969.1/158348

start page

• 242

end page

• 250

volume

• 114

issue

• 5/6

URL

• http://dx.doi.org/10.1108/03074801311326867