publication venue for
- Competition or collaboration for humanrobot relationship: a critical reflection on future cobotics in hospitality. 35:2202-2215. 2023
- How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure. 35:64-91. 2023
- How do consumers select between hotels and Airbnb? A hierarchy of importance in accommodation choice. 35:1191-1218. 2022
- Comparing the influence of substantive and communicative servicescape on healthcare traveler emotions: the moderating effect of accommodation type and interior design style. 33:1-26. 2021
- Hotel-like hospital rooms' impact on patient well-being and willingness to pay: An examination using the theory of supportive design. 30:3006-3025. 2018
- The accommodation experiencescape: a comparative assessment of hotels and Airbnb. 29:2377-2404. 2017
- An integrated model of festival revisit intentions Theory of planned behavior and festival quality/satisfaction. 28:818-838. 2016
- 21st century leadership research in hospitality management: a state-of-the-art systematic literature review. ahead-of-print.