publication venue for
- The information revolution, health reform and doctor-manager relations. 14:1-13. 1999
- The Non-Achievement of Cost Containment in American Health Care: Explanations, and Lessons for Britain. 6:22-39. 1991
- Policy Failure: The Non-Reform of American Health Care. 5:19-36. 1990
- The multi-dimensionality of citizen satisfaction: A conjoint experimental approach