publication venue for
- Employee mindfulness and creativity: when emotions and national culture matter. 42:383-411. 2022
- The influence of hospitable design and service on patient responses. 38:127-147. 2017
- Information communication technology innovation in a non-high technology sector: achieving competitive advantage in the shipping industry. 33:594-608. 2013
- Personal Selling in the US Banking Industry: 1983 and 1988. 10:5-24. 1990